Shipping policy
Thank you for shopping with ZAAS! We are committed to providing you with a seamless shopping experience, and part of that commitment is ensuring that your orders are delivered to you in a timely and efficient manner. Please take a moment to review our shipping policy to understand how we handle shipping and delivery of your orders.
- Order Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
- During peak seasons or special promotions, processing times may be slightly longer. Please check our homepage or announcements for any relevant updates.
- Shipping Methods:
- We offer two shipping options for your convenience, including standard, and expedited shipping depending on the emirates.
- The shipping method and estimated delivery time will be displayed during the checkout process.
- Shipping Costs:
- Shipping costs are calculated based on the selected shipping destination.
- We may offer free shipping promotions on orders that meet specific criteria. Check our promotions or homepage for details.
- Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email/message with a order number.
- You can track the status of your shipment by emailing or contacting the chatbox.
- Delivery Time:
- Delivery times vary depending on the shipping destinations and is mentioned during checkout process.
- Lost or Stolen Packages:
- We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure that your shipping address is accurate and secure.
- Address Accuracy:
- To ensure maximum effiencing please provide accurate shipping information. Please double-check your shipping address during checkout.
- If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible.
- Contact Information:
If you have any questions or concerns regarding our shipping policy, please feel free to contact us at +971 50 894 7009 or email us at contact@zaasfashion.ae
We appreciate your business and trust in ZAAS. Our goal is to provide you with quality products and excellent service, and we are here to assist you with any shipping-related inquiries you may have.
Thank you for choosing us as your preferred shopping destination!